Javascript error when assigning ticket to support rep

Javascript error when assigning ticket to support rep

Hi Guys,

I've just had an issue when attempting to assign a ticket to a support rep in my business unit (we're using multiple BU's).

The ticket is being assigned from within the request itself - not on the requests list.

The steps I've taken are:
  1. Open the request
  2. Hover over Assign > Click on Assign
  3. The assign popup appears
  4. Select the support rep
  5. Click OK
The issue then appears that the popup doesn't disappear - but the request does successfully assign.

I've turned on inspect element in Chrome and taken a screenshot of the errors appearing.

Can you please investigate and resolve this?

Thanks,
Jami
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