Link ticket to Purchase Order
If a user requests a new asset via Helpdesk ticket, and a purchase order needs to be submitted for that new asset to be approved/purchased, it would be very helpful if a purchase order could be 'linked' to a helpdesk ticket allowing the original requester to see the status of the purchase order. This way we could refer them to their ticket for status updates as to whether or not an item has been approved, if it has been ordered, and so on.