Mail settings Service Desk Plus

Mail settings Service Desk Plus

Good afternoon.

The reason of this is to ask for their support, because I've had problems setting up email from our institution in the service desk .

When trying to save the settings gives the following error:

POP:


In the case of outgoing mail (SMTP ) indicates that the system is configured correctly :

 
But when sending the notification , gives the following error:

 

I will appreciate , if possible , your advice and support .
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