We are glad to inform you that ManageEngine IT360 (Beta), an integrated business service management solution which allows you to monitor and troubleshoot issues during production in your business service, is released.
ManageEngine IT360 provides a holistic view of your business IT infrastructure. It helps IT Managers ensure high uptime of critical business services. It adds a business context to the various IT services which are critical to the business itself. This allows the organization to understand how these IT services impact the business and help them improve efficiency and reduce downtime.
Through a single web console, the IT administrator will now be able to quickly troubleshoot any application performance issue, quickly identify which device is affecting network performance and address it, identify who is the top talker through traffic management and allocate proper resources to critical business applications and finally automatically assign technician to the issue raised through ServiceDesk. Some of its key features include:
- Application and Performance Management of Business Applications and Servers
- End User Experience Management (J2EE, Web Services, SOA)
- Network Performance Management (Availability and Performance)
- Integrated WAN and Traffic management (Traffic Analysis)
- ITIL ready ServiceDesk complete with CMDB
- Service Level Management
- Provides in depth Trend Analysis and Reporting (Root Cause Analysis reporting)
You can also take a look at
- ManageEngine IT360 Features
- Fact Sheet
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