ManageEngine ServiceDesk Plus MSP + Advanced Analytics Plus Integration Available
Dear User(s)
We are happy to announce the integration of ManageEngine ServiceDesk Plus MSP + Advanced Analytics Plus tool.
Managed service providers (MSPs) consistently strive for a competitive edge to drive their business towards success and growth. Since most of the time is spent in solving tickets, MSPs cannot identify the relevant service desk KPIs that help them take stock of their operations. Painless access to KPIs, without complex database queries, enables MSPs to proactively plan for better strategic initiatives.
The advanced analytics platform seamlessly integrates with ServiceDesk Plus MSP, providing MSPs a high level view of their help desk, with the ability to drill-down into specifics, without writing complex database queries.
You can contact our analytics team at
analyticsplus-support@manageengine.com for any assistance. We will be glad to assist you.
PS : This integration is available from our 9005 build.
Please refer this post and upgrade to 9005.
We appreciate your valuable feedback always.
Thanks
Santhosh
Head of Quality Assurance and Support Team
ManageEngine ServiceDesk Plus MSP Team