Hello,

I'm trying to migrate my SD (build in 9211 - Windows XP) to a new server (build in 9211 - Windows Server 2012) (Source Server and Target Server) as https://www.manageengine.com/products/service -modules FAQ general -desk / .html steps.

When trying to restore the destination server, the process runs for more than 10 hours without any results. It is not displayed error. Just did not finish the restoration.

We performed several attempts with the same return.

Backup file size: 2,4GB