Hi All,
HELP!
We currently have the time to start setting up SDP for our users after two years of having SDP.
Issue is we have 3 - 4 teams in IT
In-house build application support
In-house build application Admin
In-house build application Training
IT Helpdesk
MIS Reporting
Is there a way i can setup Queues or buckets where techs can pick up jobs?
Thanks in advance for the great advice and tips.