Need ideas on how to apply better location based descriptions to a ticket
In our old in house Helpdesk, we had a simple diagram of a site, that might have multiple buildings, with multiple floors. A user would choose their site location, then drill down even further to their individual building number, then even further, to their specific room.
Is something like this currently possible? We still have all the images of all the buildings and rooms, is there any area inside SDP that we could use to display these images and associate values to fields when a new request is generated?
Please see the attachment for an example.