Netflow Analyzer 9100 not upgrade to 9500

Netflow Analyzer 9100 not upgrade to 9500

Hi,

I have netflow analyzer 9.1 build 9100 64 Bit and i am trying to upgrade to build 9500 but unable to update on build 9500 as upgrade window is continue to running and not going to complete.

Below is the picture link.


Kindly guide.


BR


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