Netflow Analyzer Service stops after few seconds

Hi,

I'm new to this whole topic of Linux and Netflow, so I must apologize in advance for any stupid questions.

My company has Netflow Analyzer running and I was given the task to implement Firewalls and Routers to be monitored correctly. When I touched it the first time, it was already installed and running, but with some issues (only 1 FW monitored, different SNMP settings etc. needed to be set,...).

I came to the problem, that our vpn-context wasn't monitored properly and somewhere I found the hint, that the Software needs an upgrade. We are currently running Build 9600 on a Linux-Server.

I downloaded the ServicePack and tried to follow the steps as described (stop service, DB-backup, upgrade), but I ran into the problem, that the update couldn't be performed. The error was something like "Port 13310 is locked, please free the port".

I did two kinds of backups before: backupDB.sh and "cp -r mysql/* /root/documents"

I tried different ways to free the port. stopDB.sh, kill process, and in the end I did the "reinitializeDB.sh" - which was a bad idea.

Now I had the blank NetflowAnalyzer, no licence, no old data.

Then I tried to restore from Backup, which ended in following message:

"Archive: database_backup_9600_Fr_30_Mai_2014_11_23_09.zip

End-of-central-directory signature not found. Either this file is not

a zipfile, or it constitutes one disk of a multi-part archive. In the

latter case the central directory and zipfile comment will be found on

the last disk(s) of this archive.

unzip: cannot find zipfile directory in one of database_backup_9600_Fr_30_Mai_2014_11_23_09.zip or

database_backup_9600_Fr_30_Mai_2014_11_23_09.zip.zip, and cannot find database_backup_9600_Fr_30_Mai_2014_11_23_09.zip.ZIP, period."

After that, I did a normal copy from backup (cp -r /root/documents/* /mysql/), which ended now in a catastrophe.