Not able to delete User created in ServiceDesk plus

Not able to delete User created in ServiceDesk plus

Hello,

I am not able to delete the user from ManageEngine ServiceDesk plus, which was created some time back. Please help.

Screenshot below shows a user "dummy", which doesn't show checkbox to delete.
Regards,
Alekhya
                New to ADManager Plus?

                  New to ADSelfService Plus?