Hello there,

 

Introducing Analytics Plus, a self service data visualization and analytics solution for ManageEngine ServiceDesk Plus.

 

ServiceDesk Plus users will now have an on-premise integration option for advanced analytics. 

 

Key benefits of this integration

 

• In depth analysis of your ServiceDesk Plus data with over a 100+ reports and dashboards, built on 80+ KPIs.
• Populate charts from various ServiceDesk Plus modules, all combined in a single dashboard. 
• Easily drill down to a specific time period or apply filters based on key metrics right from within the dashboards. 
• Drag and drop report builder lets you develop custom metrics without having to write complex SQL queries. 
• Share and publish dashboards across the organization or to specific users. 
• Integrate third party data from sources like SQL and No SQL databases, XML, JSON, XML, HTML, CSV, XLS, APIs and more.

 

Click here to know more.