Hello,

we have a strange Problem with OpManager and a custom SNMP OID.


When I use a MIB Browser and query the OID the result is 1 (which is the right one).
OpManager gets for the same OID the value 0 (see screenshots below)

What can we do?


Thanks in Advance

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  1 user reports this problem 

Hi,

 You are queried counter type OID.  The Counter32 type represents a non-negative integer which monotonically increases until it reaches a maximum value of 2^32-1 (4294967295 decimal).

   For counter type OID, we stored the diff of current polled value with last polled value. If the value didn't change since last polling,  the value is stored as zero. Also it is possible to store the actual value instead of diff.  If so, the actual value will be stored in database and test monitor will show the same ( instead of zero).  Irrespective diff value or actual value stored in the database,  the graph will be plotted real value. Cross the same by  the graph value compared with MibBrowser output.  Kindly send a mail to support@opmanager.com along with this post as reference incase if you want to store the actual value. We will help you.


Best Regards

R.Ravikumar

 

1 user says this solves the problem.

 Hi,

yes that is what I need. I sent you an email yesterday and appreciate your help.

Thanks in advance

Marco

 Hello,

thank you - problem is solved.

Regards,


Marco

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