I want to config the pass through authentication in my Windows active directory environment.Can you please let me know how to config the same so it should not ask user the credentials while accessing the service desk portal.

I have followed the below link to config the pass through authentication,but after the configuration when i tried to open the service desk plus URL it is asking for username and password.Please see the attached screen shot of the same.

https://forums.manageengine.com/topic/pass-through-authentication-an-illustrated-config-manual

With Regards

Atul Aggarwal