HI,
We have following asset in our company.
Cisco Catalyst 3750_Series (Host Name: ABC-1)
Product type is Switch.
Before we did the scan, we imported all our assets via CSV file.
We imported in CI type: Router
We didn't notice that Cisco Catalyst 3750_Series were within other router info.
(ABC-1 is registered as Router with product Name; Cat 3750_Series )
When we scan the device(select the device and scan), Product Type was changed to SWITCH. (which is good!)
However, I can't see the device info from CMDB-SWITCH.
It is still displayed in CMDB-ROUTER. It didn't move to SWITCH.
Is there a way to solve this issue?
I want to know how I can make the device displayed in right CI type.
Thanks,
nanceee1