Preventive Maintenance notifications

Preventive Maintenance notifications

Hi world,
I made a preventive maintenance and schedule it all works fine, but when the ticket is automatic created the system don't send notification to the customer and the technician, only appears in the Request list, there are a way to generate this notification to all the involucrated persons?

Thank for your assistance

Mike
                New to ADManager Plus?

                  New to ADSelfService Plus?