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Problem deploying Java 7 update 7 to 64bit computers
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When I deploy Java 7 update 7 to my 32bit computer the install is successful but when I try to deploy it to my 64bit machines I get an error message about the "Installation package could not be opened".
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Hi boesiii
Appreciate your post.
Let me quickly check with my patch management team and update you.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
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Appreciate your post.
Let me quickly check with my patch management team and update you.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
Leave a comment on Romanus's reply
Hi boesiii
Appreciate your patience.
I trust you are using Software Deployment module to deploy Java. (Actually, i presumed it as Patch Management). When you initiate the Java 64 bit package installation
It extracts the contents to 'syswow64' instead of regular 'System32' or 'temp' folder. This is true when the deployment of the package is using the System Account. (By default, Desktop Central install the application in this account) This behavior can be handled using the 'Run As' option available in Desktop Central Software Deployment.
Please give a try and update. (Patch Management module has this handling by default i trust)
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
Appreciate your patience.
I trust you are using Software Deployment module to deploy Java. (Actually, i presumed it as Patch Management). When you initiate the Java 64 bit package installation
It extracts the contents to 'syswow64' instead of regular 'System32' or 'temp' folder. This is true when the deployment of the package is using the System Account. (By default, Desktop Central install the application in this account) This behavior can be handled using the 'Run As' option available in Desktop Central Software Deployment.
Please give a try and update. (Patch Management module has this handling by default i trust)
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
Leave a comment on Romanus's reply
Yes, I was deploying it using the Software Deployment module because Patch Management was not updating although I recently upgraded to the newest version so that may have been the reason Patch Management wasn;t working.
I have the configuration set to "Run as" domain admin. I will let you know the results.
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Hi Guest
I appreciate your efforts and updating the result. The Patch Management should work, may be you can give a try on during the start-up.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
I appreciate your efforts and updating the result. The Patch Management should work, may be you can give a try on during the start-up.
Regards,
-----
R. Romanus Prabhu
Technical Account Manager
Desktop Management Solution
Direct Support : +1 408 916 9886
Toll Free: +1 888 720 9500 (US) | 0800 028 6590 (UK) | +1 800 631 268 (AUS)
How To | FAQ | KB | Videos
Forum | Twitter | Blog | Road-map
-- Try our ManageEngine Certification Program --
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