Hi there,

I have been using SDP for 6 months for mainly Incident Requests and Service Requests. I was now interested in using the Problem Management module but I cannot see how to link one or more incident requests to a New Problem?

Can anyone confirm if this is possible and if so how? To be honest I just assumed it would be.

I am using SDP version 9.2 Build 9209 and using SQL server for database.

Thanks,

Paul.