Problem while fetching workstations in the domain.

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ServiceDesk Plus Troubleshooting

oliver_r

Problem while fetching workstations in the domain.

in ServiceDesk Plus » Troubleshooting • 3 years ago

We have configured the Audit settings in our ServiceDesk Plus 7.0 Build 7022, which should automatically add new workstations every 5 days.

This seems not to work, as the System Log contains the following entry (every 5 days):

System Log Message: THE-DOMAIN : Problem while fetching workstations in the domain.
Module: Inventory
Occured At: Tue Aug 04 16:26:17 CEST 2009
Probable Cause: -
Performed By: System

For the affected domain, the settings under "Windows Domain Scan" are all correct - when I start a manual scan with the predefined settings, it works just fine.

Any clues on this? Thank you.