Put Request on hold status via email
Hi All.
I have a problem. I can not change status request vie email command to status on hold. Status Closed, Open etc. work fine, but when send mail like this
@@OPERATION=EditRequest@@
@@RequestId=5@@
@@RESOLUTION = Test res@@
@@STATUS = On hold@@
SDP 9.1 Build 9100 create new request insted update Request number 5.
New to ADSelfService Plus?