In a request when I click Reply, I have my signature formatted for the bottom of the reply. We also use a template.

When using the backspace key to remove extra spaces (I do not know why these are here in the first place) it actually ADDS lines to the text box! I have to mess around with different selections and combinations of Backspace and Delete before I can get the reply properly formatted.

Also I have selected Verdana as my font for my signature but in Outlook it is still coming through as Times New Roman.

It seems that the Reply feature needs some formatting work to be done.