Report with time spent
Hi,
I´m trying to create a custom report to show the below informations:
Request ID
Technician
Category
Subcategory
Item
Total of Time Spent in each request (sum of time taken to resolve)
But I dont have all these fields when I try to create a report.
Could someone help me to create a query report with these fileds? (MS-SQL)
Thanks a lot
Paulo Santos