Request Conversation improvement (suggestion)

Request Conversation improvement (suggestion)

ManageEngine,

I have two improvement ideas to requests "Conversation" in Servicedesk Plus

I will list them below:

  • Showing conversation's SUBJECT on request main screen
Currently only e-mail's sender name is shown on request main screen. My suggestion is show subject along e-mail (conversation) sender like this example below:



 Eventually, not always the conversations subject is about or request title. 


  • Conversation enlarge view

When I expand the requests conversation, i need use the scroollbar to read all text. My suggestion is enlarge view to show all conversation body without use scrollbar




Thank you for attention. Sorry about my english.

Regards


SDP 9.1.1.2
MSSQL
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