request with no site associated

request with no site associated

Is there a way to make one of the following happen.
  1. Allow a non administrative user to be able to see these.
  2. Auto assign any ticket to say an unknown site if one isn't filled in or if it sits with no site for say 5 minutes.
  3. Allow the creation of a business rule that can assign it to a site
  4. send an alert that there is a request with no site filled in
                New to ADManager Plus?

                  New to ADSelfService Plus?