Requester List Empty in Problem Module Only

Requester List Empty in Problem Module Only

When creating a new “Problem” in SDP (Ver. 9.0, 9020 – 9023) and attempting to add a Requester to the “Reported By” field, I am presented with an empty requester list.

I have restarted the service/server, upgraded to the latest build, and confirmed that I can see the requesters from the other modules (IE: Incidents, changes, projects, solutions). It is just the Problems module that is the issue.

Why can't I see the requester list?

 


 

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