Requester Notification from support group

Requester Notification from support group

Can Manage Engine develop to ability to have the requester acknowledgement of ticket creation from multiple/different support groups.  We would like to identify in the notification the support group it has been assigned to (based on the email address it was sent to for the support group) to be different for each support group.  Currently having multiple "teams" work in one instance makes the notification very generic rather than a personal dedicated response relevant to the request being logged
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