REST API for fetching technicians does not seem to work correctly

REST API for fetching technicians does not seem to work correctly

Hi,
  As part of a PoC, I have SDP 9.0 Build 9018 installed on my desktop. I'm trying to verify the functionality of REST API to fetch technicians from SDP. It seems the API not working as expected. Here are the steps to reproduce the issue I'm facing.

Before starting I have create a Site called 'Chicago' and a support group called 'Software Problems' in Chicago. And I'm using the following URL to fetch the technicians

1) Delete all the default technicians except administrator (you cannot delete admin any ways). Administrator will not be associated with any Site or Support Group by default.
2) Check the output of the REST API - It returns only  administrator
3) Add another technician, say 'Alpha'. He also will not be associated with any site or group by default
4)  Check the output of the REST API - It returns administrator and Alpha
5) Assign Alpha to 'Chicago' and 'Software Problems'
6)  Check the output of the REST API - It returns administrator Alpha 
7)  Add another technician, say 'Beta'. He also will not be associated with any site or group by default
8)  Check the output of the REST API - It returns  administrator  Beta.   The user Alpha is gone.

Even if you unassign Alpha from Chicago and Software Problems, he does not pop back in the list. I tried deleting Beta, still Alpha does not come back in the list.

Anybody experienced this before or have a solution for this?

Regards,
Anil



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