We are running 9304 build.

When the user is try to submit the request using incident template.   There is requester name field on mandatory.

I believe it was automatically filled with the logged in user's detail  (normal user or technician state was not matter) .

However, this dose not happening any more and user must select self from large dropdown list.    

99% of case the request is coming from logged in user and vary rare to use on behalf type request.

How can we automatically fill requester name filed on incident report, if the technical to log the issue with blank form?