SD+ iPad Application - Assiging Technitians to unassgined tickets
Hello,
Finally after the SD+ iPad application update on 4/2/14 we were able to sign into the SD+ iPAd application because it now supports HTTPS. I was browsing the application and a ticket had come in. I selected the ticket and went to assign it to a technician and received the following error:
Error
No detail is available for Technician groups in site:(My Site)
Any ideas on why this is happening?
Service Desk + v9 Build 9003
Windows Server 2008 R2
SD+ iPad App v2.1
Finally after the SD+ iPad application update on 4/2/14 we were able to sign into the SD+ iPAd application because it now supports HTTPS. I was browsing the application and a ticket had come in. I selected the ticket and went to assign it to a technician and received the following error:
Error
No detail is available for Technician groups in site:(My Site)
Any ideas on why this is happening?
Service Desk + v9 Build 9003
Windows Server 2008 R2
SD+ iPad App v2.1