Send email initiaited by business rule with custom field from request template

Send email initiaited by business rule with custom field from request template

Hi,

We have a form in our request catalog with some custom fields like floor and building. Triggerd by a business rule I want to forward this information to a Technican by email. I want to use the email template from the business rule for this but it looks like as if the templates available in the business rule section are only the templates for incidents requests. Is there a way to solve this?

Joost

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