ServiceDesk Plus 9024 Released

ServiceDesk Plus 9024 Released

Dear Users,

Service Pack 9024 which can be applied over 9.0 is released and can be downloaded from the below URL,


New Features in 9024

  • SDF-43312  : Request : Advanced Search filter for Request list view. Option to search the request based on multiple filter criteria which involves AND , OR combination on different fields.

  • SDF-56776  : Solution : The following enhancements have been done in Solution Module.
  • Solution Topics will be displayed separately in Tree Structure format in the left panel of Solutions list view page.

  • Topics can be managed by clicking on the Settings icon available in the "Topics" panel.

  • Navigation buttons have been included to help users easily move from details page of one Solution to another.

  • Users can now add/delete solution's attachments right from Solution details page.


Please refer the below link for the steps to install the patch.

ServiceDesk Plus
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