Servicedesk Plus and attached documents

Servicedesk Plus and attached documents

Hello

We have a big problem, we can't open Attached files. When we try to open the Filename is shown as something like this 'FileDownload_jsp?module=Change&ID=157809&KEY=C1C01E1C-A572-4408-ACF9-466605A0D3E7&delete=false'.

I did find the Attached File directyly on the Application Server and no problem opening that File.

This is very important.

Best Regards
Reidun


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