ServiceDesk Plus MSP behind an Amazon Elastic Load Balancer

ServiceDesk Plus MSP behind an Amazon Elastic Load Balancer


Hi,

Has anyone attempted to set up ServiceDesk Plus behind an Amazon load balancer (ELB)?

I've tried to do this with the ELB set up with an SSL certificate and filtering traffic on HTTPS / 443 through to and from port 8080 on the server
, but this hasn't worked - I can get a login screen, but on logging in the browser then attempts to connect to http://servicedesk.mydomain.com, which the ELB isn't configured to provide (and would defeat the object if it was).

I guess the solution may be to set the server up with a self-signed cert so that the app is available over HTTPS. The CA-provided certificate is install on the load balancer.

Anyone done this? Keen to know any tips / pitfalls if there are any. Thanks!
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