ServiceDesk Plus - MSP Build 8209 Released

ServiceDesk Plus - MSP Build 8209 Released

Dear User(s),


We are pleased to announce the release of ServiceDesk Plus - MSP Build 8209

Issues Fixed

  • MSPSDP-6461: Notification is not re-sent on contract expiry even if the contract is edited
  • MSPSDP-6705: Work log description is not available in request print preview
  • MSPSDP-6732: Error when clicking on assets icon to assign asset in requests
  • MSPSDP-6781: IP Address field is made not mandatory for assets
  • MSPSDP-6811: CSV Import on a new CI type with site field fails in some cases
  • MSPSDP-6815: If an asset does not have site associated with it, error occurs when changing the asset's state
  • MSPSDP-6851: Work log count does not reflect work logs added for tasks
  • MSPSDP-6882: Mail fetching stops if a network time out occurs
  • MSPSDP-6884: Incorrect translation in Portuguese for some keys
  • MSPSDP-6888: Request gets reopened in some rare cases
  • MSPSDP-6891: Incorrect calendar displayed in some cases due to daylight saving time
  • MSPSDP-6892: Backup/Restore fails in some cases with long descriptions
  • MSPSDP-6894: Upgrade does not start in Linux 64 bit in some scenarios
  • MSPSDP-6895: Resolution escalation mail not triggered properly in certain cases
  • MSPSDP-6897: Unable to apply the upgrade for Turkish Locale users
  • MSPSDP-6902: Scheduled report shows tickets from other accounts in some scenarios
Enhancements made
  • MSPSDP-6673 & MSPSDP-6842: Support for LDAP authentication in iOS and Android apps
  • MSPSDP-6782: Send notification to a group when a request is updated
  • MSPSDP-6848: If account based URL is not used, option to show only MSP's domains

 


You can download the product from the following page:http://www.manageengine.com/products/service-desk-msp/download.html

Our existing users can upgrade to the latest version by using the service pack and instructions posted on this page:http://www.manageengine.com/products/service-desk-msp/service-packs-hotfix.html

Instructions for applying the hot-fix are also available on the same page. 

For any assistance, please contact our technical support team at sdpmsp(at)manageengine.com









Thanks

Santhosh
ManageEngine ServiceDesk Plus MSP Team
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