We released SDP MSP - Hotfix Build 8302.

Users who are in 8300 can download the service pack from  here and upgrade to our latest build (8302).  Other users refer the Migration path table available here  and upgraded to our latest build 8302.

What's new in ServiceDesk Plus - MSP 8302?

Enhancements

• MSPSDP-5121: Backup technician can be assigned based on request creation time
• MSPSDP-5280: Customizable dashboard
• MSPSDP-7386: Create/Update/Delete support for Accounts through REST API
• MSPSDP-7376: Performance improvements in login, request/problem/change creation and list view
• iPhone App - Request due by time can be synced with iPhone calendar

Issues Fixed

• MSPSDP-7289: Special characters in worklog description are replaced with HTML ampersand character codes
• MSPSDP-7299: Editing a support group shows an error in some cases
• MSPSDP-7302: QuickBooks integration fails in some cases when customer count crosses 150
• MSPSDP-7304: Password is not saved on editing windows domain scan settings
• MSPSDP-7305: Error while fetching OUs after deleting existing OUs
• MSPSDP-7308: Requesters imported from CSV are listed under 'All Accounts'
• MSPSDP-7314: 'Dameware' remote control tool not working
• MSPSDP-7327: Notification for new request addition fails when more than one technician needs to be notified
• MSPSDP-7339: Account Manager can see reports folder structure of other accounts
• MSPSDP-7341: Description in request details view page is not aligned properly when description is large
• MSPSDP-7347: QuickBooks Integration - some accounts are not added to QuickBooks
• MSPSDP-7354: Application fails to start if database backup fails during upgradation
• MSPSDP-7358: E-Mail request from a new requester is categorized under 'All Accounts' if multiple e-mail addresses are set in the 'To' field
• MSPSDP-7374: Worklogs not exported to QuickBooks in some cases
• MSPSDP-7391: Search icon not present on the left side list view pages when upgrading from an older build

PS : Please provide your email address in our "Help-> About" page present in the top right of the product user interface, so that you will get notified whenever there is a release.

Thanks

Santhosh

ManageEngine ServiceDesk Plus MSP Team