ServiceDesk Plus MSP - version 9.2- Build - 9203 Released

Dear User(s)

We released ServiceDesk Plus MSP - version 9.2 - Build - 9203

Please refer the Migration path table available here and upgrade to our latest build 9203.

What's new in ServiceDesk Plus - MSP 9203 ?

Enhancements

SDPMSP-2405/6671 : Account name is added in Request list view column chooser.
SDPMSP-10234 : Account and Requester REST API enhancements:
- Ability to Add / Edit / Update an Account using REST API.
- Ability to Add / Edit / Update Requester using REST API.
SDPMSP-10243: SLA breached details will be notified through Bell Notification Icon.

Issues Fixed

SDPMSP-10161: Mail notification fails when adding /updating leave by Technicians.
SDPMSP-10210: Unable to access the Change Approval notification link.
SDPMSP-10211: Unable to access the Survey notification link.
SDPMSP-10214: Notification Count is not shown in bell notification icon in certain cases.
SDPMSP-10224: Forgot password feature is not working.
SDPMSP-10225: Site details is not set while selecting requester during request creation.
SDPMSP-10250: In the leave notification mail,leave duration dates are shown in reversal order.

You can contact our support at sdpmsp@manageengine.com for any assistance. We will be glad to assist you.

PS : Please provide your email address in our "Help-> About" page present in the top right of the product user interface, so that you will get notified whenever there is a release.

We appreciate your valuable feedback always.

Thanks

Santhosh

Head of Quality Assurance and Support Team

ManageEngine ServiceDesk Plus MSP Team