Set all fields required for resolution on resolution

For systems with large numbers of incoming tickets it would be extremely valuable if there was a way to "bulk resolve" a set of tickets (e.g. automated alerts).

We can currently bulk close from the requests page but that requires all mandatory fields to be set so it's basically pointless.

Two potential workflows I'd suggest:

1. If you bulk close tickets which require fields to be set then a screen pops up with those fields on it and forces you to set them to close the ticket

2. New bulk resolve option which allows setting resolution + all required fields for resolution

I prefer #2 but could live with #1.

Thanks

Dave