Signature insertion not occuring after updates applied
Hi all,
I recently updated our SDP installation to then latest version via the following update path:
8210 > 8212 > 8217 > 9000 > 9017
After all of the updates were applied and the service became available again, I responded to a request, but found that my signature that is configured under 'Personalize' is no longer being applied to the reply automatically, and I could not find a method of adding this in manually.
What has changed to prevent this from happening and is there anything I can do to apply the signature again? My signature is still set under the Personalize menu following the upgrades.
EDIT: Should also mention that I had to implement the following workaround before I could install 9017: https://forums.manageengine.com/topic/problem-upgrading-to-sdp-build-9001#49000006890351
Many Thanks.
I recently updated our SDP installation to then latest version via the following update path:
8210 > 8212 > 8217 > 9000 > 9017
After all of the updates were applied and the service became available again, I responded to a request, but found that my signature that is configured under 'Personalize' is no longer being applied to the reply automatically, and I could not find a method of adding this in manually.
What has changed to prevent this from happening and is there anything I can do to apply the signature again? My signature is still set under the Personalize menu following the upgrades.
EDIT: Should also mention that I had to implement the following workaround before I could install 9017: https://forums.manageengine.com/topic/problem-upgrading-to-sdp-build-9001#49000006890351
Many Thanks.