Site availability for technicians
We have a site configured with custom settings. Some of our technicians need to pick up tickets from both 'default' and the custom configured site. When I went into the technician configuration form, under available sites the custom site did not appear.
However, from list view of technicians, I can select a technician with the check box, drop down the menu and select 'associate to site' and I am offered the custom site as a possibility.
I assume either it shouldn't show in either place, or should show in both.
/kdl
However, from list view of technicians, I can select a technician with the check box, drop down the menu and select 'associate to site' and I am offered the custom site as a possibility.
I assume either it shouldn't show in either place, or should show in both.
/kdl