Hello,
I am attempting to organize my online portal so I can open it up to my clients. I created a role that I want to assign individuals that limits their access to only viewing tickets. I also selected the option to only be able to view tickets associated with the assigned sites.
The problem is that I cannot get any of my sites to show up under -ANY- of my technicians to specifically assign it to them.
I have 205 store locations set up as requestors with "Site" programmed in to each requestor profile. I cannot get these sites to show up on the technician profile list.
“I choose a lazy person to do a hard job. Because a lazy person will find an easy way to do it.” ~ Bill Gates