Hi

We are trying to start using SMTPS in SD+

SMTP har worked for years.

Have a recive connector that we used for the SMTP connection for all these years on our Exchange 2010.

Have now added TLS and port 587 to the config on both on Exchange and SD+ settings.

Sending a mail throws this error in the logs.

What could be wrong ?

[com.adventnet.servicedesk.notification.action.SDNotifyAction]|[SEVERE]|[53]|: Exception while trying to send notification for Request ID : 5390|com.adventnet.servicedesk.ServiceDeskException: Mail sending failed.

Caused by: javax.mail.MessagingException: Exception reading response;

  nested exception is:

javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?

Best regards

Michael