Software Deployment Gets Integrated with ServiceDesk Plus

Hello,

The Software Deployment module of Desktop Central now gets integrated with ServiceDesk Plus. This means, the HelpDesk technicians will be able to deploy software applications to user computers from the ServiceDesk Plus console. To enable this integration the following pre-requisites have to be met:

Customers should have installed both ServiceDesk Plus and Desktop Central in their network
The ServiceDesk Plus version should be 8.0 and Desktop Central version should be build #70123 or above
The Software Deployment feature should have been enabled in Desktop Central (configuration: Admin --> ServiceDesk Settings)
The respective software packages should have been added in Desktop Central (Software Deployment --> Add Packages)

If you are an existing customer and using an older version of Desktop Central, you can download the upgrade pack for build #70123 from our website: http://www.manageengine.com/products/desktop-central/service-packs.html

If you are new to Desktop Central, you can directly download the latest EXE from our website: http://www.manageengine.com/products/desktop-central/download.html

Contact our support team for any assistance.

Cheers!