Split request feature doesnt send Acknowledgement to contact

Split request feature doesnt send Acknowledgement to contact

Original Post - Nov 2006 - In roadmap!!!!

http://forums.adventnet.com/viewtopic.php?t=23137

Could you include in your roadmap that when a request is split using the "split as new request" option if the "Acknowledge Contact by Email when a new request is received" option is turned on in the Admin options, that the customer gets a confirmation number for this split.

If it is supposed to it doesn't work at the moment!

Cheers

Rich
              New to ADManager Plus?

                New to ADSelfService Plus?