Suggested Solutions Not Opening When Requester Clicks on Them
When a requester clicks on a suggested Solution or Announcement while typing in the Subject line of a new request, nothing appears other than a title bar stating "Following suggestion(s) might help resolve your request. Please review the suggestions before submitting the request."
Requesters successfully open items from the Solutions tab and can open Announcments without issue.
We are on build 9209. Has anyone else seen this or have a suggestion on how to troubleshoot it?