SupportCenter Plus Hotfix 7931 released

SupportCenter Plus Hotfix 7931 released

Dear Customers,

We are happy to release 7931  hotfix    today.


New features in this release
  • Solution Enhancements
  • Action Plug-in Enhancements
  • Option to notify multiple Support Reps while adding and updating a note.
  • A separate contact notification has been included,  when a request is assigned to a Support Rep.
Issue fixes 
  • Valid email ids which starts with '_' underscore is supported
  • Unable to edit 'Category' and 'Sub Category' fields using the Request View section edit, when the 'Item' field alone is removed from the Request template.
  • Notification email date in the Notification pop ups are displayed based on the Support Rep selected time zone
  • Improper dates are displayed in the Reports criteria section.
  • In Russian language, some Help Cards are not displayed properly.
Here is the complete list of issue fixes and features in this release


Existing users:


New Users:


Thank you

Regards,
Arun
SupportCenter Plus

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