Dear All

We have an issue with a Technician. His view is reset to a Requester view.

By checking it, he is still assigned as Technicial but the Domain field is empty. We change it and save it, but again its empty.

So, we deleted the account and reimported from AD, assigned is as Tchnician, Admin and the other necessery access.

When he tried to create his Signature, an error been displayed stating a Database issue. And then everything whent back to their previous state (Requester View, Domain emtpy).

Also, his assigments have been changed to unassigned.

Could you please help on this, since its quite Urgent.

Thanks