Hello I'm using the free standard version 9 (Build 9041).

The free version should normally allow me to add unlimited technician as per the mangeengine website(see printscreen below) but I'm getting the error "Technician Login count exceeds the license" when choosing the option "Enable login for this technician" as per printscreen below

Choosing the "Enable login for this technician" gives me error "Technician Login count exceeds the license"

Please advise why I'm getting this error.