Time Spent Report - Grouped by Request ID
Some of our tickets have dozens of worklog entries. I need to create a report that allows for grouping/summing total time per Request ID by technician. I don't really need the individual time entries from the worklog. I then need to compare that to the "Estimated Development Time" field we use.
Note: I DO NOT have ME SysAdmin rights - I am just a power end-user.
Also - is there an easier way for techs to enter time other than to go to Actions - Add Work Log Entry?