Yes, we do have ITIL Certified Consultants located in the UK. You can send in your contact details to email@example.com referring this forum post and we will forward the same to our consultants.
You may have already been in contact with the ManageEngine team but if not set3 Solutions have extensive experience in deploying, configuring and training users across the UK in how to fully utilise Servicedesk Plus.
Our principal consultant has over 6 years real world experience with the complete suite of ManageEngine tools
Give us a call and we can discuss your requirements further