Unable to scan assets

Unable to scan assets

I am unable to scan any servers using Asset Explorer ,Version : 6.1.0, Build Number : 6114

I get the message below:

FAILURE :Node discovery failed.

Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.

I have tried to disable the Winodws firewall on the server and tried to scan using FQDN and IP address.



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